All Systems Operational

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This page provides an overview of the service availability and overall performance of the SAP ONE Support Launchpad.

Disclaimer: Please note that the status information displayed on this page reflects the general solution status. The status of your individual service experience may differ from this one due to differences in your particular setup. Also, SAP may change structure or content of this page at any time. No side agreements or other quasi contractual commitments should be made on this site. Terms and conditions by StatusPage apply.

SAP ONE Support Launchpad Operational
90 days ago
99.77 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Jul 19, 15:50 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 19, 08:50 CEST
Scheduled - Please note that from Friday, July 26, 16:00 UTC (18:00 CEST) to Monday, July 29, 07:45 UTC (09:45 CEST) important technical changes have to be applied to SAP systems that are connected to the SAP ONE Support Launchpad. These changes will effect services in the SAP ONE Support Launchpad and will lead to temporary unavailability of launchpad applications.

The following services will not be available during the maintenance phase:
- Create, update, or delete S-user IDs or maintain authorizations in the User Management application
- Maintain your contact data in the User Profile section
- Request technical communication users
- Create and update installations
- Issue SSL server certificates

SAP recommends to refrain from updates to the system information during this time period.
We appreciate your understanding and patience.

Best Regards,
Your SAP ONE Support Launchpad Team
Jul 18, 08:43 CEST
Past Incidents
Jul 22, 2019

No incidents reported today.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019
Resolved - Please be informed, that the technical issues were solved and the system is back to normal operations.
SAP SE - Digital Business Services
Jul 17, 10:43 CEST
Investigating - SAP Support Launchpad is currently not available. We are working with highest priority to identify the root cause and resume service.
If you need urgent assistance with an incident, please contact your SAP Local Support Center (https://support.sap.com/contactus)
We apologize for any inconvenience caused.
Kind regards,
SAP SE - Digital Business Services
Jul 17, 09:55 CEST
Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019
Completed - The scheduled maintenance has been completed.
Jul 11, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 06:30 CEST
Scheduled - Dear Customer,

On July 11th, we will be releasing the newest version (Wave 5) of the SAP ONE Support Launchpad and embedded applications.

Start Time: 06:30 am CEST Start Date: July 11th 2019
End Time: 12:00 pm/noon CEST End Date: July 11th 2019
Expected Duration: continuous

Impact: During this window you will be able to access the SAP ONE Support Launchpad and embedded applications, but may face some performance issues. If an urgent issue should arise, and you encounter an issue with the SAP ONE Support Launchpad, please contact our Customer Interaction Center for assistance.

The SAP ONE Support Launchpad release schedule, and release notes, can be found on the My Support page of the SAP Support Portal.

We go to any lengths to avoid disruptions and are sorry for any inconvenience the maintenance may cause you.

Best Regards,
Your SAP ONE Support Launchpad Team
Jul 4, 10:03 CEST
Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.